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Warranty Policy

Every NeWare Technology (HK) Ltd.'s retail product comes with a 1 year limited manufacturer warranty. This warranty covers replacement parts for any
manufacturing defect (excludes wear and tear items) as well as unlimited online/phone support for the products. Improper use of the products
resulting in damage to the product is not covered by this warranty.


All claims must be accompanied by original proof of purchase in the form of a valid receipt that displays the date and matching name of the customer on

The tool has not been misused, abused, neglected, altered, modified or repaired by anyone other than an authorized service center.

Defect or damage to the tool has not resulted from use of accessories or parts that are inappropriate for normal operation of the tool, or that are
not designed for use with the tool.

The tool has not sustained damage through foreign objects, substances or accidents.


Natural wear and tear caused by use in accordance with operating instructions.

Unauthorized/ Improper maintenance/ Handling or overload is excluded from this warranty as are accessories such as bulbs, blades and bits, etc.

Purchases through third party websites other than NeWare Technology (HK) Ltd..

* In case there is any inconsistency or conflict between English and Chinese version of this terms and condition, the English version shall prevail. If any disputes, NeWare Technology (HK) Ltd. reserves the right for final decision.