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Shipping Policy



We make every effort to process your order on next working day.

 In most cases it will ready to ship HK/Macau/Taiwan within 2/5/4 working days for speed order, and 4/6/9 working days for standard order. 

Due to a high volume of orders or postal service problem, shipments may be delayed up to 3-5 working days or more. 

This information should be used as a general guide and is not guaranteed.

Any item ordered outside of the Hong Kong is subject to import customs taxes depending on the customs policies of different countries.

BACK ORDERS:

If not specified, out of stock items will automatically be placed on back order and shipped immediately when available.

Due to the holiday season, manufacturing delays may affect your order. We appreciate your patience and understanding and if you would like to request an order update, about your order, please contact us at ︰ sales@neware.com.hk

* In case there is any inconsistency or conflict between English and Chinese version of this terms and condition, the English version shall prevail. If any disputes, NeWare Technology (HK) Ltd. reserves the right for final decision.