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Shipping Policy

We make every effort to process your order on next working day.

 In most cases it will ready to ship HK/Macau/Taiwan within 2/5/4 working days for Speed Express, and 4/6/9 working days for Standard Express. 

G700, T-40 and T-60 Standard Express (Hong Kong) that Services are required to have lift facilities for the delivering to floors.  In case where an item to be delivered cannot fit in a lift or be transported by the lift. Customers have to come down to ground floor for collection. The delivery time is in 3-5 working days, and subject to the arrangement and/or confirmation of our customer service. 

Due to a high volume of orders or postal service problem, shipments may be delayed up to 3-5 working days or more. 

This information should be used as a general guide and is not guaranteed.

Any item ordered outside of the Hong Kong is subject to import customs taxes depending on the customs policies of different countries.


If not specified, out of stock items will automatically be placed on back order and shipped immediately when available.

Due to the holiday season, manufacturing delays may affect your order. We appreciate your patience and understanding and if you would like to request an order update, about your order, please contact us at ︰

* In case there is any inconsistency or conflict between English and Chinese version of this terms and condition, the English version shall prevail. If any disputes, NeWare Technology (HK) Ltd. reserves the right for final decision.